Event Summary

Wales is leading the way with a clear, values-led approach to artificial intelligence, embedded within an ambitious programme of public service digital transformation.

Join Policy Insight Wales at our inaugural AI and Digital Transformation in Welsh Public Services Conference to explore the next steps for the AI Cymru Plan and how Wales is turning national AI ambitions into practical delivery – through coordinated investment in data, infrastructure, and user-centred service design.

Spotlighting the four key pillars of the AI Plan – economic growth, skills and education, equitable delivery, and trust and governance – hear directly from practitioners delivering change on the ground. From AI-assisted diagnostics to innovative applications in education, policing and local government, discover how organisations are moving from strategy to implementation, deploying AI responsibly and effectively to drive gains in productivity and enhance public services.

As Wales positions itself as a hub for digital and AI-enabled innovation, you will hear how investment in advanced manufacturing, semiconductor capabilities, digital infrastructure, and innovation clusters can foster the growth of an AI economy and provide the foundations for accelerated AI adoption. Understand how public sector organisations of all sizes can adopt emerging technologies, and explore the benefits of collaboration and shared procurement.

Addressing skills gaps in digital and AI remains critical. With demand for digital and AI capability continuing to grow, we will explore how education and workforce strategies must evolve to meet this need. Gain insight on developing digital competence, expanding AI training within the public sector workforce, and fostering closer collaboration between further and higher education and industry to strengthen the talent pipeline in Wales.

Central to the approach in Wales is a strong commitment to ethical, inclusive, and trustworthy AI. Our expert panel will share how organisations are ensuring that adoption supports fairness, reduces inequality, and reflects Welsh language and cultural priorities, underpinned by principles of social partnership and fair work.

Gain clarity on emerging governance frameworks, national guidance on responsible AI use, and the importance of maintaining public trust as innovation accelerates. With a focus on data sharing and privacy, our conference will help you manage AI risks more effectively.

Bringing together service leaders, directors and policy experts alongside digital, data, and AI professionals from public services, government, academia, and the technology sector, this is your chance to connect with peers from across Wales and explore the benefits and challenges of AI-enabled transformation in the Welsh public sector.

Materials can be provided in Welsh. Email: [email protected].  Gallwn ddarparu deunyddiau yn Gymraeg. E-bost: [email protected]

Key Points

  • Implementing the AI Plan for Wales: what moving towards the implementation of the four strategic pillars means in practice
  • Procurement: how can public sector organisations collaborate more effectively on digital and AI initiatives ?
  • Economic growth: AI Growth Zones, data centres, financial support, and incentives
  • Workforce development: updating the Digital Competence Framework and building AI skills across sectors
  • Equitable delivery: ensuring AI reduces inequality and supports Welsh language provision
  • Ethical and responsible AI: social partnership, governance and public trust
  • Excellence and trust: the role of the Office for AI and the Strategic AI Advisory Group

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Group discounts

Contact us for group rates.