Event Summary

Wales is leading the way with a clear, values-led approach to artificial intelligence (AI), embedded within an ambitious programme of public service digital transformation.

Join Policy Insight Wales at our inaugural AI and Digital Transformation in Welsh Public Services Conference to explore the next steps for policy and how Wales is turning national AI ambitions into practical delivery – through coordinated investment in data, infrastructure, and user-centred service design.

Spotlighting the  themes of economic growth, skills and education, equitable delivery, and trust and governance, hear directly from practitioners delivering change on the ground. From AI-assisted diagnostics to innovative applications in education, local government and the third sector, discover how organisations are moving from strategy to implementation, deploying AI responsibly and effectively to drive gains in productivity and enhance public services.

We will hear from experts from the frontline of AI procurement on how they are harnessing the benefits of shared procurement to achieve better value for money, while supporting the growth of sovereign Welsh AI capability. Understand how public sector organisations of all sizes can adopt emerging technologies, and explore the benefits of collaboration and shared procurement.

Addressing skills gaps in digital and AI remains critical. With demand for digital and AI capability continuing to grow, we will explore how education and workforce strategies must evolve to meet this need. Gain insight into upskilling and developing digital competence, expanding AI training within the public sector workforce, and fostering closer collaboration between further and higher education and industry to strengthen the talent pipeline in Wales.

Central to the approach in Wales is a strong commitment to ethical, inclusive, and trustworthy AI. Our expert panel will share how organisations are ensuring that adoption supports fairness, reduces inequality, and reflects Welsh language and cultural priorities, underpinned by principles of social partnership and fair work.

Gain clarity on emerging governance frameworks, national guidance on responsible AI use, and the importance of maintaining public trust as innovation accelerates. With a focus on ‘human-in-the-loop’ approaches and digital inclusivity, our conference will help you manage AI risks more effectively.

Bringing together service leaders, directors and policy experts alongside digital, data, and AI professionals from public services, government, academia, and the technology sector, this is your chance to connect with peers from across Wales and learn more about AI-enabled transformation in the Welsh public sector.

Materials can be provided in Welsh. Email: [email protected].  Gallwn ddarparu deunyddiau yn Gymraeg. E-bost: [email protected]

Key Points

  • From policy to execution: exploring learnings, insights and best practice in adopting AI from across the Welsh public sector
  • Procurement: how can public sector organisations collaborate more effectively on digital and AI initiatives ?
  • Economic growth: building sovereign AI capability in Wales and enhancing  financial support and incentives
  • Workforce development: updating the Digital Competence Framework and building AI skills across sectors
  • Equitable delivery: ensuring AI reduces inequality and supports Welsh language provision
  • Ethical and inclusive AI: social partnership, governance and public trust

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Group discounts

Contact us for group rates.